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Frequently Asked Questions

Welcome to Morpho Bleu's help center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected] or chat with us live from our website!

All the answers! 📖

🔥 HOT Topics

• 🎟️ Do you offer FREE trial classes?
• 🔥 🧘🏼‍♂️ Do you have hot yoga?
• 🙏Can I borrow a yoga mat?
• 👩‍💻 Do I have to preregister for a class?
• 🎓📖 Do you offer a student discount?
• ❌ What happens if I need to cancel?
• ⛔ Why is my unlimited pass BLOCKED?
• 🔜 ⏳Why do some classes say “Coming soon” on the schedule?

Class information

• 🔥 What are the class temperatures?
• ⏰ How long are classes?
• 🤸🏽 Where are the class descriptions?
• 🤔 What does Girouard, Old Orchard and Monkland mean?
• 🧘🏼‍♂️ I am new to yoga - what class should I try first?
• 👩‍💻 📹 What's a hybrid class?
• **🤷‍♂️ Why did the teacher/class change at the last minute?**

Booking Class

• 📱 Is there an App for Morpho Bleu?
• ❌ How do I cancel a class?
• 👩‍💻 How do I book a virtual class?
• ❓Where is my Zoom link?
• 🔁 How do I watch online REPLAYS?

Memberships

• **😕 What is the difference between the 3 memberships?**
• ⏸️ Can I pause my membership?
• 🔀 Can I switch my subscription?
• **🛑 What happens if I need to cancel my membership contract?**
• 💳 What happens if my monthly payment fails to go through?

Logging into your account

• 📱How do I create an account?

General

• **📞 What is your PHONE number?**
• 💦 What do I need to bring?
• 👕 What should I wear?
• 💍🧦Lost & Found

Tell me more about your policies…

The Fine Print / Les petits caractères