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Frequently Asked Questions
Welcome to Morpho Bleu's help center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at info@morpho-bleu.com or chat with us live from our website!
All the answers! π
π₯ HOT Topics
- ποΈ Do you offer FREE trial classes?
- π₯ π§πΌββοΈ Do you have hot yoga?
- πCan I borrow a yoga mat?
- π©βπ» Do I have to preregister for a class?
- ππ Do you offer a student discount?
- β What happens if I need to cancel?
- β Why is my unlimited pass BLOCKED?
- π β³Why do some classes say βComing soonβ on the schedule?
Class information
- π₯ What are the class temperatures?
- β° How long are classes?
- π€Έπ½ Where are the class descriptions?
- π€ What does Girouard, Old Orchard and Monkland mean?
- π§πΌββοΈ I am new to yoga - what class should I try first?
- π©βπ» πΉ What's a hybrid class?
- **π€·ββοΈ Why did the teacher/class change at the last minute?**
Booking Class
- π± Is there an App for Morpho Bleu?
- β How do I cancel a class?
- π©βπ» How do I book a virtual class?
- βWhere is my Zoom link?
- π How do I watch online REPLAYS?
Memberships
- **π What is the difference between the 3 memberships?**
- βΈοΈ Can I pause my membership?
- π Can I switch my subscription?
- **π What happens if I need to cancel my membership contract?**
- π³ What happens if my monthly payment fails to go through?

Logging into your account
- π±How do I create an account?
General
- **π What is your PHONE number?**
- π¦ What do I need to bring?
- π What should I wear?
- ππ§¦Lost & Found
Tell me more about your policiesβ¦
The Fine Print / Les petits caractères